I don't know why, but when I read Guy Kawasaki's latest, "How to Prevent a Bozo Explosion" I keep flashing on "Happy families are all alike; every unhappy family is unhappy in its own way." from Anna Karenina. Is that my right brain having a chat with my left?
But when I saw the entry talking about the IS dept forcing everyone to move from Macs to PCs, well that just cranked a serious riff on IT-oriented indicators that the bozosity has indeed, infected the organization:
1. The execs have better networks and servers than the rest of the organization.
2. IT has an executive desktop support group. It's bigger than the desktop support group for the rest of the company.
3. But the exec desktop computers have been stripped for parts, and no one notices.
4. The engineering group, out of desperation, creates its own support organization. Corporate IT spends more time and money trying to shut down the "rogue organization" than on improving its own support standards.
5. The IT organization tells products that they can't launch the new product line after the 20th of the month, because they're in "datacenter blackout" until the 5th of the next month.
6. And it won't happen anyway, because the engineering group didn't properly fill out the 110 page change control request document. It's not IT's job to tell Engineering that they didn't fill it out correctly, or how to do it correctly.
7. Network and server outages are scheduled for IT's convenience.
8. IT will installed a monolithic control system, and ability to support products and programs will be determined by whether there's a module available for that product.
9. The IT organization thinks that the company is there to support them, instead of IT supporting the company.
Which leads to:
10. The IT organization is completely outsourced while the execs try to figure out exacly *how* did they get to chapter 11.
(technorati tags: business, IT, bozosity)
