My cell phone connection from my home office has been, at best, spotty for the past three weeks. It used to work fine. Now I'm just as likely to get a "roaming" as not when I attempt to actually use the phone to call someone. And text-messaging, which I use a *lot*, is a complete crap-shoot.
So, what happened? I'd guess that a cell tower is no longer working properly. Sprint doesn't say anything about it--in fact, while they claim they have a tower in San Jose, if you look at their map, it says there isn't Sprint PCS service in this area. Lots of roaming, and for some reason, there's Sprint PCS all through the central valley--even beyond the I-5 corridor, but nope, nothing in Silicon Valley.
I'd have to say their cluelessness extends to their maps. Not a happy thing, since I depend on accurate maps to check on coverage while I'm on the road. And "assume you'll have no service anywhere" really doesn't work for me, on so many levels.
So, how did two companies (Sprint and Nextel) manage to make their coverage and support *worse* by merging? That's a corporate mystery.
